David Sheldrick Elephant Orphanage and Giraffe Center Full-Day Tour from Nairobi

Hello, Thank you for writting us this wonderful review am glad to hear that you had an amazing experince with your children. The good thing about this tour is it does not only give an exprience of viewing animals at a close range but it also gives educational information to both the young and the old. We are looking forward to having you again to explore other wonderful places in our country.

Halo and we want to say that this is not an Honest review of what transpired. 1. We told you in advance that the date of the opening of the elephant orphanage has been pushed back. 2. we gave you an option to cancel the tour and you be given a full refund but you agreed to do the tour. 3. You agreed to do the tour on condition you get a refund for the entrance of the elephant orphanage which is 500 (5) and we gave you the refund. 4. Our driver peter of whom you got along well offered to take you to other places including the Karen Blixen museum and the Kazuri Beads at no extra transport cost. At the end of the tour you told us you had a good time only for us to see a refund request of 35 USD on top of the 5 that we already gave you. We procesed the refund for you through viator and ended up making a LOSS on your tour. Why such a terrible rating? we dont understand unless you are our competitor trying to drive us out of the business. This review is dishonest and unfair to the guides whom daily survival depend on this tour.

Hi Carlene, Thank you for taking time to write us this wonderful review. One of our main goal is to create lasting memories to our clients. We are pleased to read that George did an excellent job, he is indeed one of the best driver guides. We hope this was not the first and last time with us and we invite you to travel with us again.

Hello Melanie, Thank you for taking time to write us this wonderful review. It is a delight to read that you had an amazing time and George did an excellent job. He is not only knowledgeable but also dedicated at his job and works hard to create wonderful memories for our clients. This is one of a must go tours, it covers prime places to visit in Nairobi. We welcome you to travel with us again in future as we explore other destinations.

Hello, Thank you for taking time to write us this wonderful review. We are delighted to read that you had an amazing tour with us and George did an excellent job. He loves his job and works hard to ensure our clients get the best experience. We invite you to have another tour with us in future

Hello Avrin Thank you very much for reviewing on our company ,we truly appreciate it that the tour suited you best and that the transfer was successful .The elephant orphanage and giraffe center are surely an unmissable spots to visit .Thank you for also recommending Santa our guide he is surely one of the best among our staff ,he's well presented punctual friendly courteous and always comes in handy especially since your flight was at 2:00am .The tour can be customized to half day upon your request and if you tell your driver since some travellers would prefer it in full day .Otherwise you were part of this incredible days and we are really happy you enjoyed every bit .Karibu Tena!!!!! which means welcome once again

Hello , Thank you for leaving us this wonderful review. We are pleased to read that you had an amazing safari with us and our driver guide contributed to this.I will pass your recognition to him. He is one of the industry's professionals and goes above and beyond to ensure clients get the very best safari experience. Our reputation depends on exceeding our clients expectations and we are happy this safari was a memorable one. We invite you to explore other destinations! Asante

Hello thank you for these wonderful review that you have written to us,we are happy to hear that you got the best experience ever and you were able to interact with elephant and feed the giraffe, we welcome you again in future Asante

Hello, Thank you for writing us a review and choosing us to be your trusted travel partner. This haven for the iconic African Elephant is a sight to behold. Elephant Orphanage tour forms one of the unmissable tours and affords guests the opportunity to spend time in one of the city's central tourist attraction. We would be glad to have you back for another tour! Asante