Departure & Return
Please arrive 1 hour before your selected start time for pickup. Your operator can coordinate exact time and location.
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Stroller accessible
- Near public transportation
- No heart problems or other serious medical conditions
- Most travelers can participate
- This tour/activity will have a maximum of 20 travelers
- OPERATED BY VIRUNGA ECOTOURS
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations.
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Face masks provided for travelers
- Temperature checks for travelers upon arrival
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
- Social distancing enforced throughout experience
- Contactless payments for gratuities and add-ons
- Guides required to regularly wash hands
- Regular temperature checks for staff
- Paid stay-at-home policy for staff with symptoms