I don’t know whose fault it was, but somehow our reservation didn’t get into their system. They went out of their way to solve the issue and we had a better trip to Niagara-on-the Lake (via the Falls) than we might have had otherwise. Harold came in on his day off and we got to NOTL beautifully. I’m assuming the trip back will be the same.
We used this service from the Buffalo airport to our hotel in Niagara Falls Canada and our return trip. The pick-ups were timely and the drivers were very friendly. The vehicles were clean and comfortable for our party of six. Would definitely use again!